A JPMorgan Chase customer says the bank has refused to reimburse him for more than a year after $7,000 was suddenly drained from his account.
Grant Holihan says he believes his Chase debit card information was skimmed at an ATM that he used in Queens, reports CBS New York.
Soon after he left the ATM, Chase alerted him to an illicit purchase in Las Vegas.
Holihan closed the account, but says new charges from the state of Pennsylvania poured in anyway, fully draining his life savings.
“It was four different Giant supermarkets in Pennsylvania, where [scammers] took out a little over seven grand in under an hour…
They still deny my claim, and it’s been over a year later, and I still haven’t seen my money.”
Holihan says he can prove he was in New York when the charges were made, but Chase says each purchase was fully authorized and verified.
“This customer’s claim was denied because the charges were authorized with their PIN and verified via phone call.”
Holihan says he’s simply looking for the bank to stand by him and do the right thing.
“It’s not even a thousandth of a percent. It’s nothing to them. To me, it was my entire life savings at the time.”
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